Gathering of Information
NPR collects personally-identifying information (such as your name, e-mail address, address, telephone number, and credit card information) from the NPR Services for a variety of purposes.
NPR asks visitors to provide certain personal information when they register for certain features or services of the NPR Services (for example, the NPR Community, Application Programming Interface (API) Content access, and NPR e-mail newsletters), when they create a profile in the NPR Community, when they make a donation, when they e-mail, send via SMS (Short Message Service) or text message, or otherwise share a story from the NPR Services, when they make a purchase from the NPR Shop, when they post, upload, transmit and/or otherwise submit (“Submit”) a comment, message, story idea, essay, photo, image, or other text, content or material (“User Materials”), and when they register for any online contests. In some cases, NPR records the telephone number of your mobile device when you access NPR’s mobile sites and applications, interactive voice response service, or any features of these sites, applications and services (“NPR Mobile Services”). NPR also may ask visitors to provide personal information in other limited circumstances specified at the time the information is gathered. Any information that you Submit on or through the NPR Community or other social networking features, as part of story or blog comments, or otherwise Submit to the NPR Services, may become public, including the full name and nickname that you provide when registering for the NPR Community.
Like all other Web servers, NPR’s Web server automatically creates log files for each visitor who accesses the NPR Services. These “access logs” allow us to make our site more useful to our visitors. For users of NPR Mobile Services, the access logs record the identifier provided for your mobile device by your wireless carrier (“carrier identifier”). Otherwise, the access logs do NOT record a visitor’s name, address, e-mail address, credit card numbers, or any other personally-identifying information. Rather, they contain some or all of the following information:
- The Internet Protocol Address (IP Address) of the machine which accessed the NPR Services.
- General location information (based on IP Address)
- The date of the visit.
- The time of the visit.
- The path taken through the NPR Services.
- The browser being used.
- A list of files downloaded or viewed.
- The amount of time spent listening to/viewing media files.
- Any errors encountered.
Cookies and Other Technologies
NPR also uses ‘cookies’ to collect information. A cookie is a string of characters that can be written to a file on the user’s hard drive when the user visits a web site, application or service. Only the web site, application or service that set the cookie can read it, and it can only be used as a record keeping device to store user IDs and information that the site already has. It cannot be used to read other information from the user’s hard drive.
NPR and the third party vendors that measure and analyze use of the NPR Services for NPR or provide NPR’s discussion platform also may use web beacons, alone or in conjunction with cookies, to help compile information about and facilitate usage of the NPR Services, including usage of certain API Content. A web beacon is an electronic image, also known as a single-pixel (1×1) or clear .gif., which can be used to recognize certain information on your computer, such as cookies, the time and date of a page viewed, and a description of where API Content is placed. We may use web beacons on this site from time to time for this and other purposes.
If you wish to prevent certain or all cookies or web beacons from being set to your hard drive or device, or to clear existing cookies or web beacons from your browser’s or device’s cache, you may be able to disable them in your browser’s preferences, although your browser might then be unable to accommodate certain functionalities on the NPR Services.
Use of Information
The use of personally-identifying information is limited to the following: managing and administering the NPR Services; responding to user messages; listing name and location (city, state and/or country) information provided by users when broadcasting or publishing User Materials; fulfillment of NPR Shop orders; processing donations; contest management; editorial purposes such as contacting users for an online survey; sending NPR e-mail newsletters and other communications, including marketing and promotional communications, from NPR or NPR member stations to users who have ‘opted in’ to the receipt of such communications; other internal NPR or NPR member station purposes; and other purposes specified at the time the information is gathered. NPR may contact users regarding their submissions in certain circumstances.
In addition, if you send User Materials to NPR through the NPR Services, we may print the User Materials, or an excerpt from the User Materials, on the NPR Services, read them on air, or otherwise publish them in any other medium, together with your name and location (city, state and/or country) if you provide that information to us.
Excluding information provided by the user when participating in the NPR Community or sending User Materials to NPR, which may become public as discussed above, personally-identifying information collected by NPR is not provided to outside parties except NPR member stations, NPR service vendors (such as NPR Shop fulfillment service, NPR’s email list manager, and the provider of the tool that allows users to sign in using information from their account with a third party service), and other third parties when the user specifically consents to such distribution (such as the disclosure of your name to a friend when you email, send via SMS or text message, or otherwise share a story to that friend). In these circumstances, the information is provided for the sole purpose of — and only to the extent necessary for — delivering the requested goods to the user, delivering communications from NPR or NPR member stations to users who have ‘opted in’ to the receipt of these communications, providing services for and on behalf of NPR, or serving other internal NPR or NPR member station purposes.
NPR also may disclose personal information if required to do so by law or if it believes that such action is necessary to (a) comply with the law or with legal process, (b) protect against misuse or unauthorized use of the NPR Services, or (c) protect the personal safety or property of users of the NPR Services, the public or NPR and its employees.
If you do not want your personally-identifying information to be collected or used for any of these purposes, please do not provide it (although if you do not provide it, you may not be able to use or participate in certain features of the NPR Services). You can also ‘opt out’ according to the process described below.
NPR, with the assistance from time to time of its third party service vendors, uses non-identifying aggregate information to analyze use of and better design the NPR Services and to share with third parties in aggregate form only as appropriate. For example, we may tell a third party that a certain number of users accessed a particular audio stream on our Web site. We also may share non-identifying aggregate information with third party services that combine NPR’s information with aggregate information from other sources to provide ratings and ranking data or other services of value to NPR. However, we will not disclose any information that could be used to identify those users.
NPR has in place what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Credit card information provided to the NPR Shop is protected against unauthorized use by 128-bit encryption and Secure Sockets Layer (SSL) security features, which scramble your personal information so that only your browser and the NPR Shop’s server can decipher it. However, no Internet, e-mail or mobile transmission is ever fully secure or error free. Because most e-mail and mobile transmissions are not encrypted, you should take special care in deciding what information you send to us via e-mail, SMS or text message, or other mobile transmission.
Under 13: You must be at least 13 years old in order to register for e-mail newsletters or other features of the NPR Services. If you are under 13 years of age, please do not send any information about yourself, including your name, address or e-mail address. If we discover that we have collected any personally-identifying information from a child under the age of 13, we will remove that information from our database as soon as possible.
13-18: You must be at least 18 years old in order to Submit any User Materials on or through the NPR Services, create a profile in the NPR Community, participate in any online contests, or place an order on the NPR Shop. Visitors between the ages of 13 and 18 must obtain permission from their parents or guardians before registering for e-mail newsletters or other features of the NPR Services (excluding the NPR Community, for which they cannot register) or otherwise sending any personally-identifying information.
Corrections to Personal Data; Opting Out
Please Contact Us to a) correct or update any personal information in the NPR database that you state is erroneous, b) opt-out of future communications from NPR, or c) request NPR to make reasonable efforts to remove your personal information from NPR’s database, thereby canceling your NPR Community profile, NPR newsletter registration and other NPR registrations. This will not necessarily remove previous public comments and other User Materials Submitted for public display on the NPR Services. The user understands that it may be impossible to delete personal information entirely because of backups and records of deletions.
Links to other Sites and Services
In some cases, the NPR Services may include certain embedded tools provided and controlled by third parties and governed by the terms and policies of the third parties. You should only use these third party tools if you agree to their respective terms and policies.
The NPR Services include a tool that allows you to sign in using information from your account with a third party service, such as Facebook, Twitter, Google, Yahoo, OpenID, or LinkedIn. Please be aware that those third party services are unrelated to NPR, and that your use of the third party services is subject to the terms and policies of those services.
International User Notice
For international users, please note that it may be necessary to transfer your information internationally and, in particular, your information may be transferred to and processed in the United States. For residents of the European Union: the data protection and other laws of other countries outside of the European Union may not be as comprehensive as those of the European Union. Please be assured that we take steps to ensure that your privacy is protected as described in this policy. By using this site, you agree to have your information used and transferred to the United States as set forth in this policy.